Homework:

• Identify and focus on one of the twenty bad habits to address and prepare to discuss.

• Complete the Supplier / Vendor Information Exercise

• Listen to Manager-Tools Podcast: Mastering Feedback (1:45hrs)

• Read What Got You Here, Won’t Get You There (Chapters 6-11)

Discussion Topics:

• Homework Review: Information Supplier & Customer

• Leadership Learning: Listen, Apologize, Thanking

• Leadership Learning: The Three Things a Business Leader Does

• Manager Review: Feedback / Importance / How to give it

• Feedback Workshop